1. Scope of this policy
This policy applies to personal information handled through the ATMS Group FZE
website, official email and telephone communications, service enquiries,
quotations, agreements, invoicing, supplier coordination and service delivery.
It applies to website visitors, prospective clients, client representatives,
institutional contacts, candidates, suppliers, consultants, professional partners
and other individuals who communicate or conduct business with ATMS Group FZE.
Separate contracts, service notices or platform terms may contain additional
privacy provisions relevant to a particular engagement.
2. Information we may collect
Contact and identification information
- Name, job title, organisation and professional contact details.
- Email address, telephone number, country and preferred communication method.
- Information reasonably required to identify an authorised client, supplier, candidate or business contact.
Enquiry, commercial and service information
- Service requirements, project information, correspondence and meeting records.
- Quotations, agreements, instructions, approvals, invoices and payment references.
- Service-delivery, campaign, placement, attendance, platform, supplier or completion records.
Website and technical information
- Internet Protocol address, browser type, device type, operating system and language settings.
- Pages visited, referral information, access times, technical logs and security events.
- Cookie or analytics information where such technologies are enabled.
3. How information is collected
- Directly from you when you email, call, meet or correspond with ATMS Group FZE.
- Through a client, employer, institution or authorised representative involved in a service engagement.
- From consultants, suppliers, professional partners or publicly available business sources where appropriate.
- Automatically through website hosting, security logs, cookies or analytics technologies.
The website does not currently use a public contact form. Visitors may contact
the company directly using the official email address or telephone number.
4. Why information may be used
- Responding to enquiries and communicating with clients, candidates, suppliers and partners.
- Preparing proposals, quotations, agreements, invoices and service documentation.
- Delivering educational, advertising, professional, placement or auxiliary support services.
- Coordinating staff, consultants, platforms, suppliers and authorised client contacts.
- Managing payments, records, reporting, service quality and business administration.
- Protecting the website, systems, communications and business operations from misuse or security threats.
- Complying with applicable legal, contractual, accounting and record-keeping requirements.
- Establishing, exercising or defending legal or contractual rights.
Where consent is the appropriate basis for processing, you may withdraw that
consent. This does not affect processing already carried out lawfully or
information that must be retained for another valid purpose.
5. Cookies and website technologies
Cookies are small files or browser-based technologies that may help a website
remember preferences, operate functions, maintain security or understand usage.
- Essential technologies: used for website operation, security and basic functionality.
- Preference technologies: used to remember settings where such features are enabled.
- Analytics technologies: used to understand general website traffic and performance.
Browser settings can normally be used to block or delete cookies. Restricting
essential technologies may affect parts of the website.
6. When information may be shared
ATMS Group FZE does not sell personal information. Information may be disclosed
only where reasonably required for an authorised business, service, security or
legal purpose.
- Authorised ATMS Group personnel and representatives.
- Consultants, trainers, recruitment professionals, suppliers and service partners involved in an engagement.
- Website hosting, email, cloud, communication, analytics, payment and technology providers.
- Professional advisers, auditors, insurers or banks where appropriate.
- Government, regulatory, judicial, law-enforcement or other competent authorities where required or permitted.
- A successor or relevant party in connection with a lawful corporate restructuring or business transfer.
7. International data transfers
ATMS Group FZE may work with clients, institutions, consultants, suppliers and
technology providers located outside the United Arab Emirates.
Where personal information is transferred internationally, ATMS Group FZE will
seek to use appropriate contractual, organisational or technical measures
according to the nature of the transfer and applicable requirements.
8. Information retention
Personal information is retained only for as long as reasonably necessary for
the purpose for which it was collected, including enquiry management, service
delivery, contractual administration, invoicing, accounting, dispute handling,
security and legal obligations.
Information may be deleted, anonymised or securely archived when it is no longer
reasonably required.
9. Information security
ATMS Group FZE uses reasonable administrative, technical and organisational
measures intended to reduce unauthorised access, alteration, loss, misuse or disclosure.
- Access limitation based on business responsibilities.
- Passwords, account controls and authorised communication channels.
- Appropriate storage, backup, monitoring and security practices.
- Confidentiality expectations for relevant personnel and providers.
- Review and response measures for identified information-security incidents.
No method of internet transmission or electronic storage is completely secure.
Avoid sending passwords, complete card details or unnecessary confidential
information by ordinary email.
10. Your privacy rights
Subject to applicable law, identity verification and relevant exceptions, you
may be entitled to request information about personal data associated with you
and how it is being processed.
- Access to information about personal data being processed.
- Correction or updating of inaccurate or incomplete information.
- Deletion where information is no longer required and no valid retention basis applies.
- Restriction or objection in circumstances recognised by applicable law.
- Withdrawal of consent where processing depends on consent.
- Transfer of personal data where the relevant legal and technical conditions apply.
A request may be limited or refused where disclosure would affect another person,
confidentiality, legal privilege, security, fraud prevention or another applicable requirement.
11. Children’s information
This corporate website is intended for business, institutional and professional
audiences. It is not designed to collect personal information directly from children.
Where a service engagement involves learner or candidate information, the
contracting institution, employer or authorised party is responsible for ensuring
that information is provided and used through an appropriate lawful process.
12. Third-party websites and services
The website may contain links to third-party websites, platforms or services.
ATMS Group FZE does not control their privacy, security, content or data-handling practices.
Visitors should review the privacy notices and terms of the relevant third party
before providing personal information or using its services.
13. Changes to this policy
This Privacy Policy may be revised to reflect changes in the website, services,
technology, operating practices or applicable requirements.
The latest version will be published on this page with an updated effective date.
14. Privacy contact information
Questions or requests concerning this Privacy Policy or personal information
associated with you can be directed to ATMS Group FZE.
Use the subject line “Privacy Request” and explain your request clearly.
Do not include unnecessary identity documents in the first email.
